Terms of Service
- All commissioned/gifted artwork is for personal use only.
- Use of my artwork for profit in anyway shape or form is strictly forbidden. This includes having my artwork on merchandise.
- Use of my artwork for NFTs and/or Crypto is strictly forbidden.
- Do not claim my artwork as your own. Give credit where credit is due! See below for a list of my social media accounts.
- If you would like to show off my artwork to others, CREDIT MUST BE GIVEN TO THE ARTIST (That's me!).
- I retain all rights to my artwork and I may use it however I see fit.
- When in doubt, ASK! Contact me.
Payment
I gladly accept PayPal, PayPal Credit, Venmo, and all major credit cards. Sadly, I do not accept cash, checks, money orders, or money grams.
If you are ordering a custom item, I require full payment on the item before I begin work.
If you are ordering a custom item, I require full payment on the item before I begin work.
Shipping
Most orders are shipped via USPS from Elgin, Oklahoma,USA. Please allow 1-2 business days for the item to be packaged and taken to the post office. If the item you ordered is a custom order, your order will be shipped within 1-2 business days upon completion. Most orders are shipped with insurance and delivery confirmation to give you peace of mind. Expedited shipping is available on request.
I do not ship on US public holidays or weekends. Once the package is handed over to the post office, I am not responsible for any shipping delays. Remember that during Christmas time, delivery is always slower.
I do not ship on US public holidays or weekends. Once the package is handed over to the post office, I am not responsible for any shipping delays. Remember that during Christmas time, delivery is always slower.
International Shipping
Items shipped overseas could take a month or more, depending on customs.
Orders placed outside of the US may be liable for customs duty/import taxes on delivery, this is entirely out of my control as are any delays in delivery due to customs interventions. Payment of such customs amounts are the responsibility of the person the package is addressed to.
Internationals may request (if not already included) registered mail for an additional fee.
Orders placed outside of the US may be liable for customs duty/import taxes on delivery, this is entirely out of my control as are any delays in delivery due to customs interventions. Payment of such customs amounts are the responsibility of the person the package is addressed to.
Internationals may request (if not already included) registered mail for an additional fee.
Postal Address
All orders will be shipped via the address indicated on your PayPal account. Please make sure this is your correct address. If there is a significant difference, or if you would like the item shipped to a different address, please contact me before or RIGHT AFTER your purchase. I am not responsible for undelivered packages due to discrepancies in delivery addresses.
Prints
Prints will be produced and shipped within 3 business days. Sometimes this may take longer, depending on how backed up I am.
Print orders are shipped via First-Class mail, and thus a tracking number may not be available. For prints shipped within the US, delivery confirmation may be requested for an additional $0.85.
Print orders are shipped via First-Class mail, and thus a tracking number may not be available. For prints shipped within the US, delivery confirmation may be requested for an additional $0.85.
Artwork Return Policy
Due to the nature of artwork, I do not accept refunds or exchanges on artwork. Thank you for understanding.
Custom Item Return Policy
Since the item was made to the your specifications, it cannot be resold. Therefore, I do not accept refunds or exchanges on custom items. Thank you for understanding.
Standard Return Policy
If you are not satisfied with the item you purchased (excluding artwork and custom items), you may request a refund. Refunds must be requested 7 days of receipt. Buyer will be responsible for return postage.
Shipping is not refundable and will not be included in the refund total. You will not be charged a restocking fee, an Etsy item listing fee, or a PayPal fee.
Please be aware I am not responsible for returned items that are lost in transit. I would suggested getting a certificate of mailing or equivalent (such as a tracking number or delivery confirmation).
All items are shipped with insurance. In the event that the artwork, custom item, or other item was damaged during transit, don't worry. The insurance covers the cost of the item so that if it is lost or damaged during transit, the post office will cover the items cost. In the event that this happens, please contact me so that I may help you.
The buyer can also send the artwork back to be repaired (if repairs are possible). However, the buyer will be responsible for all shipping costs.
Shipping is not refundable and will not be included in the refund total. You will not be charged a restocking fee, an Etsy item listing fee, or a PayPal fee.
Please be aware I am not responsible for returned items that are lost in transit. I would suggested getting a certificate of mailing or equivalent (such as a tracking number or delivery confirmation).
All items are shipped with insurance. In the event that the artwork, custom item, or other item was damaged during transit, don't worry. The insurance covers the cost of the item so that if it is lost or damaged during transit, the post office will cover the items cost. In the event that this happens, please contact me so that I may help you.
The buyer can also send the artwork back to be repaired (if repairs are possible). However, the buyer will be responsible for all shipping costs.
Additional Notes
FOR THOSE WITH DOG ALLERGIES, please note that I live in a dog friendly home! You also may find a stray hair in your packages, or a squeaky ball if my doggo decided to help with packing.
Mailing address:
Deadra Kolker
P.O. Box 501
Elgin, OK 73538
USA